Insurance Broker Services for Individuals and Businesses Across New Zealand

You insure your house. You insure your car. But what about the thing that pays for all of it?

Your ability to earn an income is likely your most valuable asset, yet it’s the one most New Zealanders leave unprotected. If illness, injury, or an unexpected life event stopped you from working tomorrow, how long could you keep up with the mortgage, cover living costs, and support your family?

OneStop Financial Solutions is a licensed insurance broker helping Kiwis and business owners protect what matters most. We work with all leading insurance providers in New Zealand to compare policies, find the right level of cover, and make sure you’re not paying for things you don’t need.

Personal Insurance

Personal insurance protects you and your family from the financial impact of events like serious illness, loss of income, or death. The right cover means you can focus on recovery or provide for your family without the added stress of financial pressure.

We advise on the following personal insurance products:

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Income Protection Insurance

Income protection insurance pays you up to 75% of your gross income as a monthly benefit if you’re unable to work due to illness or injury. It’s designed to keep you afloat while you recover, covering mortgage repayments, household bills, and everyday living costs. Depending on the policy, benefits can be paid for a set period or right through to retirement age.

This is one of the most important covers we recommend, particularly for anyone with a mortgage, dependants, or financial commitments that rely on a steady income.

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Life Insurance

Life insurance pays a lump sum to your nominated beneficiaries if you die or are diagnosed with a terminal illness. It’s there to make sure your family can pay off the mortgage, maintain their standard of living, and cover future costs like education without the burden of financial hardship.

The amount of cover you need depends on your personal circumstances. Our life insurance brokers help you work out the right level so you’re adequately protected without overpaying on premiums.

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Trauma and Critical Illness Insurance

Trauma insurance pays a lump sum if you’re diagnosed with a specified serious illness or medical condition such as cancer, heart attack, or stroke. Unlike income protection, this is a one-off payment that gives you complete flexibility. You can use it to cover medical treatment, take time off work, pay down debt, or fund lifestyle changes during recovery.

Cancer, heart disease, and stroke are among the most commonly diagnosed conditions in New Zealand. Trauma cover ensures a diagnosis doesn’t become a financial crisis on top of a health one. Learn more about how our brokers can help with trauma and critical illness insurance.

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Redundancy Insurance

Redundancy insurance provides a financial safety net if you lose your job through no fault of your own. It typically pays a monthly benefit for a set period, giving you breathing room to find new employment without falling behind on mortgage payments or essential expenses.

This is worth considering for anyone in an industry prone to restructuring or economic downturn, or for those who are the sole income earner in their household.

Business Insurance (Life and Risk)

Most business owners insure their premises, equipment, and stock. Fewer think about what happens to the business if they, a co-owner, or a key staff member can’t work due to illness, injury, or death. Business insurance protects the people behind the operation and ensures the company can continue to trade, service its debts, and honour its obligations.

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Key Person Insurance

Key person insurance protects your business from the financial impact of losing a critical team member due to death, serious illness, or permanent disability. It pays a lump sum to the business, which can be used to cover lost revenue, recruit and train a replacement, or repay business debt.

If your business relies heavily on one or two people for revenue generation, client relationships, or specialist knowledge, key person cover is worth serious consideration.

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Shareholder Protection Insurance

Shareholder protection insurance funds the buy or sell provisions in your shareholders’ agreement. If a business partner dies or becomes permanently disabled, the policy pays a lump sum that allows the remaining shareholders to purchase their share of the business. This avoids situations where ownership passes to someone outside the business, such as a deceased partner’s estate or family members, which can create complications for everyone involved.

If you co-own a business, this is one of those covers that nobody thinks about until it’s too late. Getting shareholder protection insurance in place early is straightforward and protects all parties.

ACC Insurance Review

ACC is New Zealand’s government funded accident compensation scheme, but it has significant gaps. It only covers injuries caused by accidents. It does not cover illness, and it does not cover situations where an injury becomes degenerative over time. That means if you’re diagnosed with cancer, suffer a heart attack, or develop a condition that prevents you from working, ACC won’t pay a cent.

If you’re self-employed, you’re already paying ACC levies. But the level of cover you’re getting may not reflect what you’d need to maintain your income if something went wrong. We review your current ACC structure and show you whether redirecting some of that spend into income protection insurance could give you broader cover for both accident and illness at a similar or better cost.

Talk to one of our advisers to find out how your ACC and personal insurance can work together more effectively.

Why Use an Insurance Broker?

You can buy insurance directly from a provider, so why work with a broker? The short answer is that not all policies are created equal, and the cheapest premium isn’t always the best value.

Insurance policy wording varies significantly between providers. The definitions of covered conditions, exclusion clauses, benefit structures, and claims processes can differ in ways that only become apparent when you need to make a claim. An insurance broker reads the fine print so you don’t have to.

Here’s what we do that going direct doesn’t give you:

  • Needs assessment. We look at your full financial picture, including income, debts, dependants, and existing cover, to work out what you need and what you don’t.
  • Product comparison. We compare policies across multiple providers to find the best combination of cover, terms, and price for your situation.
  • No overlaps or gaps. We make sure your insurance programme works as a whole, without paying twice for overlapping benefits or leaving critical areas unprotected.
  • Claims support. If you need to make a claim, we advocate on your behalf and manage the process with the insurer. This is when having a broker matters most.
  • Ongoing reviews. Your circumstances change over time. We review your cover regularly to make sure it still fits, whether that means increasing it, reducing it, or restructuring it for better value.

Meet Your Award Winning Insurance Adviser: Matt Willoughby

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Matt Willoughby is the founder of OneStop Financial Solutions and a licensed financial adviser with over 12 years of experience helping New Zealanders protect their income, families, and businesses. He has been recognised with the Top Achiever Award at the My Solutions Business Awards in both 2024 and 2023 for his work in personalised insurance solutions and outstanding client service, and received the Fidelity Life Business Excellence Award in 2021. Matt holds the NZ Certificate in Financial Services (Level 5) and operates under a Financial Advice Provider (FAP) licence regulated by the Financial Markets Authority.

Why Choose OneStop Financial Solutions for Your Insurance Advice?

  • Independent advice. We’re not tied to any single insurance provider. Our recommendations are based on what’s best for you, not what earns us the highest commission.
  • Licensed and regulated. OneStop Financial Solutions is a licensed Financial Advice Provider (FAP) regulated by the Financial Markets Authority (FMA). Our advisers hold the NZ Certificate in Financial Services (Level 5) and operate under the Code of Professional Conduct for Financial Advice Services.
  •  All leading NZ providers. We work with all the major life and risk insurance providers in New Zealand, giving you access to the full range of products on the market.
  • Holistic financial advice. Insurance is just one part of your financial plan. As a full-service financial advice provider, we can also help with mortgage broking, KiwiSaver, and investment advice, making sure everything works together.
  • Nationwide service. Based in Highland Park, Auckland, we work with clients across New Zealand through video call, phone, and online consultations.
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We Work With All Major Insurers in
New Zealand to Bring You the Best Level of Cover

Frequently Asked Questions

Our advice comes at no extra cost to you. Insurance providers pay us a commission for placing business with them. The premium you pay is the same whether you come through us or go directly to the provider, but you get the benefit of professional advice and ongoing support.

It’s worth having your existing cover reviewed. Bank-arranged or employer-provided insurance may not offer the same level of cover, flexibility, or portability as a standalone policy. We can review what you have, identify any gaps, and let you know whether you’re adequately protected.

ACC covers loss of income resulting from accidental injury only. It does not cover illness. Income protection insurance covers you for both illness and injury, providing a monthly benefit of up to 75% of your gross income if you’re unable to work. For complete protection, you need both.

That’s where we come in. During our initial consultation, we assess your income, debts, dependants, existing cover, and financial goals to recommend the right level of protection. The aim is to make sure you’re covered for what matters without overpaying for things you don’t need.

In many cases, yes. Pre-existing conditions may result in exclusions or premium loadings depending on the insurer and the condition. Because we work across multiple providers, we know which ones are more flexible and can present your application in the best possible light.

We recommend reviewing your cover at least once a year, or whenever your circumstances change significantly. This includes events like buying a home, having children, changing jobs, starting a business, or taking on new debt. We proactively reach out to our clients to schedule reviews so nothing falls through the cracks.

What Our Clients Say About Working With
Matt & The Team at OneStop Financial Solutions

4.9
Based on 49 reviews
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Santana Lee Avatar
We first worked with Matt Willoughby and the team at OneStop a couple of years ago as first home buyers, and they were absolutely fantastic. They made what felt like the impossible happen and helped get my partner and me over the line.

Since then, we've continued working with them including taking the plunge into "adulting" by sorting out both life insurance and health insurance. Matt and the team made the whole process simple and easy to understand, walking us through every step.

We've now used them for all our insurance needs over the years, and they’ve always gone above and beyond. Such a great team and genuinely helpful, professional, and always with your best interest at heart. Couldn't recommend them more highly!
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Santana Lee 26/06/25
Dominic Earl-Peacock Avatar
Matt Has provided me some great information on both my kiwi saver and insurance. He was able to save me money as well as get me more coverage on my current policy. His kiwi saver information was fantastic. Matt took the time to understand my needs and morals around where my money would be invested and provide me a couple of options to look at. If you want someone who has lots of information up to date on technology and provide you honest and good results Matt is your guy
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Dominic Earl-Peacock 04/12/23
Josh Kumar Avatar
Using Matt and his team was a game-changer. From the get-go, their clarity in communication and promptness in response stood out. Their in-depth knowledge of products across home loans, insurance and KiwiSaver gave me the confidence that I was making the right choices. The cherry on top? Their warm and welcoming nature that made the entire process feel like a breeze. A great experience from start to finish – can't recommend them enough!
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Josh Kumar 27/09/23
Damian Sycamore Avatar
Patient and knowledgeable. Matt guided us through our first home purchase and, a few years later, organised insurance for the family (with a pretty non-standard situation and series of requests). Thanks again!
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Damian Sycamore 08/12/22
Mitchell Nock Avatar
Matt is a highly efficient professional. He’s a pleasure to deal with and was very helpful in coming up with a plan that suited our situation.

He’s an investor himself so can provide sound advice around building a property portfolio unlike a lot of brokers who only know loans and insurance.

I highly recommend his services and look forward to using Matt again for our next investment property.

Thanks mate 😁
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Mitchell Nock 11/11/22
Gavin Woodward Avatar
Matt and the One Stop team were incredibly helpful securing my mortgage and insurance. He thought out side the box and worked hard to overcome a few hurdles along the way. He was incredibly professional yet relatable and approachable. He made my first home buying experience incredibly smooth and easy. Thanks Matt!
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Gavin Woodward 19/10/21

Get a Free Insurance Review

Whether you have no cover at all, think you might be underinsured, or just want a second opinion on your existing policies, we’re here to help. Book a free, no obligation consultation with Matt or one of our insurance advisers and we’ll give you a clear picture of where you stand and what your options are. Complete your details on the form below, or give our office a call on 021 022 17130